Instagram, Facebook and WhatsApp chatbot
An AI chatbot for Instagram, Facebook and WhatsApp answers the direct messages customers send your business and books the appointment.
Talk or type with Victoria, our AI receptionist. Your price in about 2 minutes.
- A DM comes in at night
- Answered in seconds
- Booked from a DM
Businesses we've built for
Yupaa Analytics
Majesty Auto Sales
Here's how a DM gets answered
A customer messages you on Instagram, Facebook or WhatsApp: the reply, the booking, and the summary you get.
What you get
- Customer
- Daniela Ruiz
- Phone
- 805-555-0142
- Message
- Instagram, in Spanish
- Service
- Full acrylic set
- Booked
- Saturday, 1:00 pm
- Reminder scheduled
- Every app, one setup
- Replies right away
- Books in the conversation
Daniela Ruiz
- Fri 8:26 PM
- Customer:
Hola, ¿tienen espacio para uñas acrílicas mañana?
Hi, do you have an opening for acrylic nails tomorrow?
- Victoria:
¡Hola! Sí, mañana sábado tenemos a las 10:30 a. m. o a la 1 p. m. para el juego completo de acrílico. ¿Cuál le queda mejor?
Hi! Yes, tomorrow, Saturday, we have 10:30 am or 1 pm for a full acrylic set. Which works better for you?
- Customer:
A la 1 porfa
1 pm please
- Victoria:
Perfecto. ¿A nombre de quién la agendo, y a qué número le mando el recordatorio?
Perfect. What name should I book it under, and what number should I send the reminder to?
- Customer:
Daniela Ruiz, 805-555-0142
- Victoria:
Listo, Daniela: mañana sábado a la 1 p. m., juego completo de acrílico. Le mandamos un recordatorio por mensaje.
All set, Daniela: tomorrow, Saturday, at 1 pm, a full acrylic set. We'll text you a reminder.
Seen
Sent by VictoriaAn illustration of a typical message thread, not a real customer.
How it works
- 1
Take the free assessment
A few questions about how your business runs today.
- 2
Get your price
See it on screen before you commit to anything, and email it to yourself.
- 3
We set it up
One setup call with Nathaniel, in person in the Santa Barbara area or by phone or video.
Questions people ask
Don't see yours? Ask Victoria during the assessment, or call (805) 970-2936.
Which apps does Victoria answer?
Instagram, Facebook Messenger and WhatsApp. Apps that need a partner program first, like TikTok, we check on the setup call.
Is this the same as Instagram DM automation?
It's DM automation with a real conversation instead of a script: Victoria reads each message, answers from your setup, books the job and sends you a summary.
What does it cost?
DM answering comes along with your calls, texts, email and website chat, all answered by Victoria. The free 2-minute assessment works out your price from your calls. If you're not happy in the first 30 days, we refund your first monthly payment.
Do I need business accounts?
Yes, a business or professional account on each app. We check what you have on the setup call and help you switch over if you need to.
More questions (5)Fewer questions
Will customers know they're messaging an AI?
Victoria answers as your business, and if someone asks who they're talking to, she says she's an AI assistant.
Does it work in Spanish?
Yes. When a customer writes in Spanish, Victoria answers in Spanish, and she switches if they do.
Can she answer comments on my posts?
Comments on your posts and ads can be followed up too, when a customer asks a question there. We set that up for your business on the setup call.
What if a message is urgent?
Your urgent-call rules work on calls, so Victoria asks anyone with something urgent to call. When they do, she answers and puts the call through to you if it matches your rules.
What does setup take from me?
One setup call with Nathaniel, after the free 2-minute assessment: your hours, the jobs Victoria can book, your urgent-call rules and your business accounts. Victoria answers your calls once setup is done, and your DMs once each account is connected.
The details
In short
An AI chatbot for Instagram, Facebook and WhatsApp replies to the direct messages (DMs) customers send your business in those apps, answers their questions and books the appointment.
Cloud Conquer AI's is Victoria, an AI receptionist who answers your DMs day or night, in English or Spanish, books the job into your calendar and sends you a summary.
She's the same Victoria who answers your calls, texts, email and website chat, working from the same setup.
You set her up with Nathaniel Ross, who founded Cloud Conquer AI and runs it from Santa Barbara, starting with the free 2-minute assessment.
What happens when a customer sends a DM
- A customer messages your business on Instagram, Facebook or WhatsApp: a price, an opening, a question about your services.
- Victoria replies right away in the same app, as your business, at any hour.
- She answers from what you loaded at setup: your services, hours, service area, and the prices or ranges you choose to share.
- When they're ready, she offers open times, books the job into your calendar and confirms it in the conversation.
- If it's urgent, she asks them to call, so your urgent-call rules can ring you.
- You get a summary of the conversation and anything she booked.
Instagram, Facebook and WhatsApp, connected once
On the setup call we connect your Instagram, Facebook and WhatsApp business accounts. Each app has its own rules for business accounts, and we check what you have on the setup call.
Comments on your posts and ads can be followed up too, so a “how much?” under a post gets an answer; we set that up for your business on the setup call.
Some apps, like TikTok, need a partner program before any business tool can answer their messages, so we check those on the setup call as well.
Why DMs need a fast answer
A customer who messages a few businesses from the same app is comparing them while they wait.
The business that answers first, with a price and an open time, is the one still in the conversation.
For many customers, WhatsApp is the app they already use every day, often in Spanish. Victoria answers them in Spanish, and switches to English if they do.
Who it's for
Businesses whose customers find them on social media: salons, barbers and nail techs whose work sells on Instagram, restaurants taking questions through Facebook, and service businesses whose customers would rather send a WhatsApp than make a call.
Industry guides
Compared with your other options
- Answering DMs yourself: free, and it works when you see the message before the customer asks someone else.
- An auto-reply: Instagram, Facebook and WhatsApp Business can send an instant greeting or an away message; the real answer still waits for you.
- A social media manager: posts and replies during their working hours, often as part of a monthly package.
- Victoria: answers right away in each app, books the job and sends you a summary. DMs are answered along with your calls, texts, email and website chat.
By Nathaniel Ross, founder · Updated
See your price in about 2 minutes
Free. No packages. Only what your business needs.