Bilingual answering service for farms
Bilingual answering service for farms: Victoria, our AI receptionist, takes each message down as it's said and puts injury and heat calls through to a person.
Talk or type with Victoria. Your price in about 2 minutes.
Businesses we've built for
Yupaa Analytics
Majesty Auto Sales
Calls Victoria answers for you
- “I'm sick today and can't make it. Can you tell my foreman?”
- “What time do we start tomorrow, and at which field?”
- “Is the van to the Guadalupe field still picking up at 4:30?”
- “This is the labor contractor. I'm confirming two crews for Thursday.”
More calls (3)Fewer calls
- “Are you hiring for the strawberry harvest?”
- “A worker is feeling sick from the heat. What do we do?”
- “This is the cooler. How many pallets are coming in tonight?”
Here's how a call goes
A typical call, then the summary you get when it ends.
What you get
- Caller
- Rubén Salazar, Martín's crew
- Message
- Out sick today
- Asked
- Tomorrow's start time
- Callback
- The cell he called from
The summary comes in at 5:11 am, before the crews leave for the field.
- The office line answers before the office opens
- Messages taken down while the worker is on the line
- Injury, heat and spray calls go straight to a person
- Victoria:
Good morning, thanks for calling your ranch. Buenos días, habla Victoria, ¿en qué le puedo ayudar?
- Caller:
Buenos días.
Good morning.
- Caller:
Habla Rubén Salazar, de la cuadrilla de Martín. Hoy no voy a poder ir, amanecí enfermo.
This is Rubén Salazar, from Martín's crew. I can't make it today, I woke up sick.
- Victoria:
Lamento que esté enfermo, Rubén. Le paso el recado al encargado para que le avise a Martín. ¿A este número le pueden regresar la llamada?
I'm sorry you're sick, Rubén. I'll pass the message to the manager so they can let Martín know. Can they call you back at this number?
- Caller:
Sí, es mi celular. ¿Y mañana a qué hora empezamos?
Yes, it's my cell. And what time do we start tomorrow?
- Victoria:
El horario de mañana lo mandan en la tarde. Dejo anotado que usted preguntó.
Tomorrow's schedule goes out in the afternoon. I'll note that you asked.
- Caller:
Está bien, muchas gracias.
Okay, thank you very much.
- Victoria:
De nada. Que se mejore, Rubén.
You're welcome. Feel better, Rubén.
An illustration of a typical call, not a real customer.
How it works
- 1
Take the free assessment
A few questions about how your business runs today.
- 2
Get your price
See it on screen before you commit to anything, and email it to yourself.
- 3
We set it up
One setup call with Nathaniel, in person in the Santa Barbara area or by phone or video.
Questions people ask
Don't see yours? Ask Victoria during the assessment, or call (805) 970-2936.
What does answering the office line cost, and what about custom tools?
Victoria can answer just the office line, or texts, email, chat and DMs too; the free 2-minute assessment works out your price from your calls. If you're not happy in the first 30 days, we refund your first monthly payment. Crew messaging, voice-captured records and other custom tools are quoted separately, per project, once we've seen how your operation runs.
Do the crews have to learn a new number?
No. The office number on your hiring flyers, the one your labor contractors already have saved, keeps working and forwards to Victoria the way we set it up on the setup call, for example only outside office hours if your phone line supports that. If a call from a field with weak signal cuts out, the caller gets the text you approved at setup from a registered local business number. That texting needs carrier approval first, which takes from about a week to two or three weeks (Twilio), while the calls don't wait.
Does she answer at night and on Sundays during harvest?
Yes, around the clock, Sundays and holidays included. Someone who calls on a Sunday afternoon asking about harvest work leaves their name, number and experience in the summary, and the calls on your urgent list still ring the number you named.
Can you build crew messaging and field records for us?
Yes, as a custom project quoted for your operation. Anything we build for crews works by plain call or text first, so nobody needs a smartphone or an app. We'd rather start with one crew for a few weeks, see what actually gets used, and then expand. Tell us what you use today for payroll and harvest records, and we'll check what we can connect to before we quote.
More questions (4)Fewer questions
Can it handle H-2A and labor records?
We can build tools that capture and organize hours and records reliably. Compliance with H-2A, Cal/OSHA and wage rules stays with you and your advisors, and we'll say plainly when a question belongs with your labor attorney.
Will workers know it's AI?
A worker who asks gets a straight answer, in Spanish or English: she's an AI assistant for the office. She doesn't say it unless asked. Workers can still say which crew and which ranch a message is for, and the summary names both.
Is her Spanish natural enough for the field?
She speaks everyday Spanish and switches to English when a buyer or a supplier calls. On the setup call we load the names your operation uses, like your ranches, blocks and crews, so the messages read the way your foremen talk.
Who sets it up, and what do you need from us?
Nathaniel Ross, the founder, sets it up himself with whoever runs your office: in person in the Santa Barbara area, by phone anywhere else. He's based in Santa Barbara. Bring your crews and foremen, the number urgent calls should ring, your emergency and heat-day plan, and the questions people call about most. Custom tools take longer and are scoped on their own.
The details
In short
Strawberries are the top crop in both Ventura and Santa Barbara counties (the counties' agricultural commissioners, 2025 crop reports), and the calls that keep a harvest moving come early: a picker who can't make it, a labor contractor confirming crews, a cooler asking about tonight's loads.
Victoria answers the office line in Spanish or English around the clock, and each message arrives as a summary.
For crew messaging or field records captured by voice, we can build tools around how your operation runs.
What gets in the way
Foremen become the after-hours switchboard.Messages get lost between English and Spanish.Heat days put every call on a clock.Records stay on paper.
Foremen become the after-hours switchboard
When the office is closed, workers call the foreman's personal cell instead, so the person running a crew spends the drive to the ranch taking messages they'll have to pass on.
Messages get lost between English and Spanish
In 2018-2019, 80% of California farmworkers said Spanish is the language they're most comfortable speaking (U.S. Department of Labor, National Agricultural Workers Survey).
When the office runs in English, a message passed through two people and a voicemail loses what mattered: the name, the crew, the field.
Heat days put every call on a clock
On days at 95°F or hotter, Cal/OSHA's high-heat procedures for agriculture include keeping effective communication, to the extent practicable, so workers at the site can reach a supervisor, and a cell phone counts only where reception is reliable (California Code of Regulations, Title 8, §3395(e)).
That happens in the field, under your heat plan.
The calls that still come to the office line that day, like a foreman reporting a picker who went home sick from the strawberry rows, need to reach a person fast.
Records stay on paper
Who worked which block, how many hours, which crew got the safety talk: it's written on paper and retyped later, if it gets retyped at all, and a question about last season means digging through binders.
What we do about it
The office line answers before the office opens.Messages taken down while the worker is on the line.Injury, heat and spray calls go straight to a person.Field records and crew messaging, built for you.
The office line answers before the office opens
At 5 am Victoria answers in Spanish the same way she does at noon, and the summary of a can't-make-it call reaches you before the crew vans leave for the fields.
Messages taken down while the worker is on the line
Victoria writes each message down during the call, in Spanish or English, and asks which ranch and block it's about when that matters, so the summary arrives ready to act on instead of as a voicemail someone has to decode later.
Injury, heat and spray calls go straight to a person
You set the rules: a call about an injury in the rows, a worker sick from the heat or someone who feels ill after a spray rings the number you named on setup, and the field it came from is in the text that follows.
Victoria gives no medical advice; when your plan says so, she first reads the caller the words you wrote, such as 'call 911 now.'
Field records and crew messaging, built for you
We can build a phone line where a foreman reports hours, blocks and safety talks in Spanish, and turn those reports into records your office can search.
Crew notices for start times, field changes and heat-day schedules can be part of the same custom build, sent to the phones workers already carry.
By Nathaniel Ross, founder · Updated
See your price in about 2 minutes
Free. No packages. Only what your business needs.