AI email assistant
AI email assistant: it reads the emails customers send you, answers their questions and books the appointment.
Talk or type with Victoria, our AI receptionist. Your price in about 2 minutes.
- Every app in one inbox
- Each one answered
- Booked from anywhere
Businesses we've built for
Yupaa Analytics
Majesty Auto Sales
Here's how an email gets answered
A customer emails your business: the reply, the booking, and the summary you get.
What you get
- Customer
- Dana Whitfield
- Address
- 418 Maple Lane, Ventura
- Problem
- AC running but blowing warm air
- Told
- The diagnostic visit goes toward the repair
- Booked
- Diagnostic visit, Tuesday 8 to 10 am
- Confirmation sent
- Reminder scheduled
- Replies right away
- Only the emails you choose
- Books from the inbox
- Customer:
Hi, our AC is running but blowing warm air. Can someone take a look this week? We're in Ventura.
- Victoria:
Hi, thanks for writing to your business. Yes, we cover Ventura. The diagnostic visit goes toward the repair if you go ahead. We have Tuesday 8 to 10 am or Wednesday 1 to 3 pm. Would either work?
- Customer:
Tuesday morning is great. 418 Maple Lane. I'm Dana Whitfield.
- Victoria:
You're booked, Dana: Tuesday between 8 and 10 am at 418 Maple Lane for a diagnostic visit. You'll get a confirmation email now and a reminder the day before.
An illustration of a typical email exchange, not a real customer.
How it works
- 1
Take the free assessment
A few questions about how your business runs today.
- 2
Get your price
See it on screen before you commit to anything, and email it to yourself.
- 3
We set it up
One setup call with Nathaniel, in person in the Santa Barbara area or by phone or video.
Questions people ask
Don't see yours? Ask Victoria during the assessment, or call (805) 970-2936.
How fast does Victoria answer an email?
Right away, at any hour, once your inbox is connected.
What does it cost?
Email answering comes along with your calls, texts, website chat and DMs, all answered by Victoria. The free 2-minute assessment works out your price from your calls. If you're not happy in the first 30 days, we refund your first monthly payment.
Which inbox does she answer?
The one your customers write to. We connect it on the setup call and decide together which emails she answers and which she leaves for you.
Is this like the AI in Gmail or Outlook?
Those tools help you work through your own inbox, like drafting a reply for you to send. Victoria works like a front desk for the emails customers send your business: she answers the ones you choose herself, from your setup, books the job and sends you a summary. The rest of your inbox stays as it is.
More questions (5)Fewer questions
Will customers know an AI answered?
Victoria signs with your business name, and if someone asks who they're writing to, she says she's an AI assistant.
Does it work in Spanish?
Yes. When a customer writes in Spanish, Victoria replies in Spanish.
What if an email is urgent?
Your urgent-call rules work on calls, so Victoria asks anyone with something urgent to call. When they do, she answers and puts the call through to you if it matches your rules.
Will it book into my scheduling software?
Bookings made by email land in your calendar like any other appointment. Google Calendar, Outlook, Calendly, Square, Jobber, Housecall Pro, Mindbody, Open Dental and Buildium connect directly; anything else we check on the setup call.
What does setup take from me?
One setup call with Nathaniel, after the free 2-minute assessment: your hours, the jobs Victoria can book, your urgent-call rules and which emails she answers. Victoria answers your calls once setup is done, and your email as soon as your inbox is connected.
The details
In short
An AI email assistant for a small business, sometimes called an AI email agent, reads the emails customers send your business, replies with answers about your services and books the appointment.
Cloud Conquer AI's is Victoria, an AI receptionist who answers customer emails day or night, in English or Spanish, offers open times, books the job into your calendar and sends you a summary.
She's the same Victoria who answers your calls, texts, website chat and social messages, working from the same setup.
You set her up with Nathaniel Ross, who founded Cloud Conquer AI and runs it from Santa Barbara, starting with the free 2-minute assessment.
What happens when a customer emails your business
- A customer emails your business at the address we connect on the setup call.
- Victoria replies right away, signed with your business name, at any hour.
- She answers from what you loaded at setup: your services, hours, service area, and the prices or ranges you choose to share.
- When they're ready, she offers open times, books the job into your calendar and confirms it by email.
- If it's urgent, she asks them to call, so your urgent-call rules can ring you.
- You get a summary of the conversation and anything she booked.
Which emails she answers
On the setup call we connect the inbox your customers write to and decide together which emails Victoria answers, such as questions about your services and quote or booking requests, and which she leaves for you.
Some questions get no answer from Victoria, like a legal or medical question. Your rules decide what happens instead: she flags it for you, or replies with wording you wrote.
Leads from your website forms
The contact and quote forms on your website usually arrive as emails.
Victoria follows up each one right away, by text, call or email, while the customer is still looking, and books the job from there.
Who it's for
Businesses that get quote requests and questions by email but spend the day away from a desk: contractors and trades on job sites, property managers out showing units, and owners who answer email at night after the work is done.
Industry guides
Compared with your other options
- Answering email yourself: free, and it works when you get to the inbox before the customer hires someone else.
- An auto-reply: tells the customer you got their email; the answer still waits for you.
- A virtual assistant: a person who answers your inbox during their working hours, usually paid by the hour.
- Victoria: answers right away, day or night, from your setup, books the job and sends you a summary. Email is answered along with your calls, texts, website chat and DMs.
By Nathaniel Ross, founder · Updated
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